Frequently Asked Questions.
01. Orders & Payments
Browse our Shop, add products to your cart, and checkout securely.
We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
Yes, via email after purchase. You can also download it from your account anytime.
02. Shipping & Delivery
We currently deliver across Coimbatore, Tirupur, and major Indian cities. More postal codes will be added soon.
- Free delivery for orders above ₹1,000 (all India).
- Free delivery for all orders in Coimbatore.
- Standard charges apply for orders under ₹1,000 outside Coimbatore.
03. Returns, Exchanges & Refunds
Only if they arrive damaged. Please send an unboxing photo within 24 hours.
These can be returned/exchanged within 7 days if unused and in original packaging.
Refunds are processed within 5–7 working days. COD orders are refunded via UPI/bank transfer.
04. Plant Care – General
Usually once or twice a week, depending on season and soil dryness.
Yes. Use organic fertilizer every 2–3 months.
When roots grow out of the pot or soil dries too quickly—usually every 12–18 months.
05. Plant Care – Indoor Plants
Money Plant, Snake Plant, Aloe Vera, Peace Lily, and ZZ Plant are easy and air-purifying.
Some do well in low light (Snake Plant, ZZ Plant, Peace Lily). Still, rotate them occasionally into brighter areas.
06. Plant Care – Outdoor Plants
Yes, in North India winters, keep tropical plants indoors to protect from cold.
07. Common Mistakes People Make
The #1 killer of plants. Always check soil before watering.
Keeping sun-loving plants in dark corners or shade-loving plants in harsh sunlight.
Prevents photosynthesis. Wipe leaves monthly with a damp cloth.
Burns roots. Stick to recommended doses.
