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Terms of Use – Grass Feathers
Last Updated: 06-09-2025
Welcome to Grass Feathers. By accessing and using our website (www.grassfeathers.com) and services, you agree to comply with the following Terms of Use. Please read them carefully.
01. General
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Grass Feathers is an online platform that sells plants, pots, gardening tools, seeds, fertilizers, and décor items.
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By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.
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We may update these Terms of Use at any time. Continued use of the site means you accept the updated terms.
02. Products & Services
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Plants are living products, and natural variations (size, color, growth stage) may occur. Product images are for reference only.
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Pots, décor, and accessories may have slight variations in design/finish due to handcrafting or batch differences.
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We reserve the right to modify or discontinue any product without prior notice.
03. Orders & Payments
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All prices are displayed in INR (₹) and include applicable taxes.
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We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
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An order is confirmed only after successful payment (except COD).
04. Shipping & Delivery
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Delivery timelines are 3–7 working days depending on location.
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Free delivery is available for orders above ₹1,000 across India and all orders within Coimbatore.
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Standard delivery charges apply to orders below ₹1,000 (outside Coimbatore).
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Delays due to courier partners, weather, or unforeseen issues are beyond our control.
05. Returns & Refunds
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Plants: Returns are accepted only if damaged during delivery. Customers must provide unboxing photos within 24 hours.
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Non-plant products (pots, tools, fertilizers, décor): Can be returned within 7 days if unused and in original packaging.
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Refunds will be processed within 5–7 working days to the original payment method (COD refunds via UPI/Bank).
06. Plant Care & Maintenance
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We provide care guides for every plant. Responsibility for ongoing care lies with the customer.
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Grass Feathers is not liable for plant death due to improper care, neglect, or unsuitable environmental conditions.
07. Intellectual Property
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All content on this site (text, images, logos, design) belongs to Grass Feathers and is protected by copyright and trademark laws.
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You may not copy, reproduce, or redistribute content without written permission.
08. Limitation of Liability
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Grass Feathers is not responsible for indirect or consequential damages arising from use of our products or website.
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While we strive for accuracy, we do not guarantee error-free content on the website.
09. Governing Law
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These Terms of Use are governed by the laws of India.
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Any disputes will fall under the jurisdiction of Coimbatore, Tamil Nadu courts.
10. Contact Us
For questions or concerns, reach us at
